Terms of service
TERMS AND CONDITIONS OF SERVICE
OVERVIEW
Welcome to Klyvo Italia! The terms “we,” “us,” and “our” refer to Klyvo Italia.
Klyvo Italia operates this store and website, including all information, content, features, tools, products, and services, in order to provide you, the customer, with an appropriate shopping experience (the “Services”).
Klyvo Italia is supported by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (“Terms and Conditions of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms and Conditions of Service carefully, as they contain important information regarding your legal rights and cover areas such as warranty limitations and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and Conditions of Service and by our Privacy Policy [LINK]. If you do not agree to these Terms or the Privacy Policy, you must not access or use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms and Conditions of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependents to use the Services on devices owned, purchased, or managed by you.
To use the Services, including accessing or browsing our online stores or purchasing products or services offered by us, you may be required to provide certain information, such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have the legal right to provide such information.
You are responsible for all activities conducted under your account and for maintaining the confidentiality and security of your account credentials. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to display our products and services as accurately as possible in our online stores. However, product colors and appearance may vary depending on the device used to access the store and the device’s display settings and configuration.
We do not guarantee that the appearance or quality of products or services purchased will meet your expectations or be exactly as described or shown.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities offered to any person, geographic region, or jurisdiction.
SECTION 3 – ORDERS
By placing an order, you make an offer to purchase. Klyvo Italia reserves the right to accept or reject any order at its sole discretion for any reason. An order is not considered accepted until confirmed by Klyvo Italia.
Payment must be received and successfully processed before an order is accepted. Please review your order carefully prior to submission, as we may not be able to accommodate cancellation requests once an order has been accepted.
If an order is rejected, modified, or canceled, we will notify you using the email address, billing address, or phone number provided at checkout.
All purchases are subject to our Refund Policy [LINK].
You represent and warrant that purchases are made for personal or household use only and not for resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be confirmed in the order confirmation email.
Unless otherwise stated, prices do not include taxes, customs duties, shipping, handling, or import fees.
Prices displayed online may differ from prices in physical stores or on third-party platforms. Promotional offers may be subject to separate terms, which will prevail in the event of a conflict.
You agree to provide accurate and complete payment and account information and to keep it updated.
You represent and warrant that:
(i) the payment information provided is accurate and complete;
(ii) you are authorized to use the payment method;
(iii) charges will be honored by your payment provider; and
(iv) you will pay all applicable charges, including taxes and shipping fees.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processes, or events beyond our control. Risk of loss and ownership pass to you once the products are handed over to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content and materials available through the Services, including trademarks, text, images, graphics, videos, and design elements, are owned by Klyvo Italia or its licensors and are protected by intellectual property laws.
You may use the Services for personal, non-commercial use only. Any unauthorized use is prohibited and may violate applicable laws.
All trademarks, logos, and brand names are the property of their respective owners.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools that we do not monitor or control. Such tools are provided “as is” and “as available,” without warranties of any kind. Use is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
The Services may include links to third-party websites. We are not responsible for the content, accuracy, or practices of such sites. Any complaints or claims must be directed to the relevant third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
[Merchant notice – this section must not be removed or modified]
Klyvo Italia is powered by Shopify. However, all sales are made directly between you and Klyvo Italia. Shopify bears no responsibility for transactions made through this store. You expressly release Shopify from any claims related to your purchases.
SECTION 10 – PRIVACY POLICY
Personal data is handled in accordance with our Privacy Policy [LINK] and Shopify’s Privacy Policy.
SECTION 11 – FEEDBACK
By submitting feedback, reviews, or suggestions, you grant us a perpetual, worldwide, royalty-free license to use such content for any purpose.
SECTION 12 – ERRORS AND INACCURACIES
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if necessary, at any time without prior notice.
SECTION 13 – PROHIBITED USES
The Services may only be used for lawful purposes. We reserve the right to suspend or terminate access for violations.
SECTION 14 – TERMINATION
We may terminate or suspend access to the Services at any time without notice. Certain provisions will survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” and “as available,” without warranties of any kind, to the fullest extent permitted by law.
SECTION 16 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Klyvo Italia and Shopify shall not be liable for any damages arising from use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Klyvo Italia, Shopify, and their affiliates from any claims arising from your breach of these Terms.
SECTION 18 – SEVERABILITY
If any provision is held to be unenforceable, the remaining provisions will remain in effect.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Klyvo Italia regarding the Services.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our consent. We may assign them freely.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of the jurisdiction in which Klyvo Italia is established.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.
SECTION 24 – CONTACT INFORMATION
Questions regarding these Terms should be sent to:
Email: klyvoitalia@gmail.com
Trading Name: [INSERT TRADING NAME]
Business Address: [INSERT BUSINESS ADDRESS]
Phone Number: [INSERT BUSINESS PHONE NUMBER]
Business Registration Number: [INSERT BUSINESS REGISTRATION NUMBER]
VAT Number: [INSERT VAT NUMBER]